Shipping, returns, warranty and product questions answered.
Short answers to the questions we get most. If yours is not here, email [email protected] and a person will reply.
Is shipping really free?
Yes. Every order ships free within the 50 US states, with no minimum spend and no handling fee.
How fast will my order arrive?
Orders leave our Lakeside, California warehouse within 1-2 business days and usually arrive 3-7 business days after dispatch. You get a tracking number by email.
Are these brand-name products?
No. We sell unbranded, white-label hardware. That is why the prices are lower: you are paying for the device, not for a logo. We are an independent reseller and are not affiliated with any manufacturer.
Do the cameras come with a memory card?
It depends on the model. The “what is in the box” line on each product page lists exactly what ships. Where a card is included we state the capacity.
Do the instant cameras need ink?
No. The kids instant cameras and the pocket photo printer use thermal paper, so there are no cartridges to buy. Replacement paper rolls are listed in the same category.
Can I return an item?
Yes, within 30 days of delivery, unused and in the original packaging. Start by emailing [email protected]. See our Returns & Exchanges page for the full rules.
Is there a warranty?
Most products carry a 12-month supplier warranty against manufacturing defects. Contact us with your order number and a short description of the fault.
Do you ship internationally?
Not at the moment. We ship to US addresses only, including Alaska and Hawaii.
How do I track my order?
The tracking link is in your shipping confirmation email. If it has not moved in five business days, email us and we will open a trace with the carrier.
Can I change or cancel an order?
Yes, if it has not been packed yet. Email us as soon as possible with your order number. Once a parcel is with the carrier it cannot be recalled.
Which payment methods do you accept?
Whatever is offered on the checkout screen at the time you order. We do not store your card details on this site.
LinenSpire Co.
12029 Lacie Ln
Lakeside, CA 92040
Email: [email protected]
Last updated: November 2026.