30-day returns and exchanges for unused items.
You have 30 days from delivery to return an unused item for a refund or exchange.
Condition required
Items must be unused, clean and returned in the original packaging with all cables, straps, memory cards and manuals. Cameras with scratched lenses, printers with used paper rolls, or items with personal data still on a memory card cannot be accepted.
How to start a return
Email [email protected] with your order number and the reason for the return. We reply within one business day with a return address and instructions. Please do not send an item back without contacting us first.
Return shipping
If the item is defective or we shipped the wrong product, we cover return shipping. If you changed your mind, you pay the return shipping; a prepaid label can be arranged and its cost deducted from the refund.
Refund timing
Refunds are issued to the original payment method within 3 business days of the returned item passing inspection. Your bank may take a further 5-10 business days to show the credit.
Exchanges
We exchange for the same item or a different item of equal or greater value. If the replacement costs more, we send a payment link for the difference.
Defective items after 30 days
Contact us anyway. Most of our products carry a 12-month supplier warranty and we will help you with a replacement or a repair referral.
Non-returnable items
Gift cards, downloadable content and hygiene items that have been opened cannot be returned. This does not affect your rights if an item is faulty.
LinenSpire Co.
12029 Lacie Ln
Lakeside, CA 92040
Email: [email protected]
Last updated: November 2026.